Elysium, in its earlier avatar, was a captive offering infrastructure management and customer support services. Elysium was offering this to several customers across verticals and geographies.
While offering these services, we kept asking ourselves how to improve our operations’ efficiency.
We started implementing digital technologies to improve the probability of customer success. We also brought in omnichannel capabilities and slowly started providing self-service capabilities for our customers.
That’s when we realized that we are on the cusp of making a massive difference to our customer success. We thought hard and started building demonstrable offerings on intelligent apps, vision apps, RPA bots, chatbots, mobile apps, and cloud delivery.
With this understanding and market validation, Elysium has started to offer infrastructure management, intelligent apps, cloud-native apps, mobile apps, digital workers, and consulting services.
Digital transformation is in our organization’s DNA, and we are sure that we would keep building capabilities to push the envelope on automation and intelligence in everything we do.
The journey has just started, and we believe that it will get more interesting.